Refund Policy

Effective Date: [22/02/2025]

Thank you for using LearnerQuiz.com. We strive to provide the best experience for our users. Please read our refund policy carefully before making any purchases.

1. Eligibility for Refund

We offer refunds only under the following conditions:

• If a payment is deducted but the service/product is not delivered.
• If you have been incorrectly charged due to a technical issue.
• If you cancel a service within the allowed cancellation period (if applicable).
• If you receive a damaged or defective physical product.
• If the wrong physical product was delivered to you.

2. Non-Refundable Items

The following are not eligible for refunds:

• Digital products, downloadable content, or virtual items once accessed.
• Subscription fees after the service has been used.
• Payments made for third-party offers (e.g., affiliate products).
• Any amount deducted as platform fees.
• Physical products that have been used, damaged by the customer, or returned without original packaging.

3. 7-Day Refund Policy for Physical Products

We offer a 7-day refund policy for damaged, defective, or wrongly delivered physical products under the following conditions:

• The product must be in its original, unused condition with all packaging and accessories intact.
• The customer must provide an unboxing video as proof to validate the claim.
• Refunds will not be issued if the product is damaged due to customer mishandling.

4. How to Request a Refund

If you meet the refund eligibility criteria, follow these steps:

1. Email us at [Learnerappofficial@gmail.com] with your payment details.
2. Provide a valid reason for the refund request along with transaction proof.
3. For physical products, attach clear images of the item showing the issue and an unboxing video as proof.
4. Our team will review your request within 5-7 business days.

5. Processing Time

• If approved, refunds will be processed within 7-10 business daysys**.
• Refunds will be credited back to the original payment method used.
• We are not responsible for delays caused by banks or payment gateways.
• For physical product returns, refunds will be processed after the item is received and inspected.

6. Changes to this Policy

LearnerQuiz.com reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page.

For any queries, feel free to contact us at [Learnerappofficial@gmail.com].